Training Programs
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The following are examples which can be tailored to meet the unique needs of each organisation:
- Team effectiveness
- Management skills
- Leadership and supervisory skills
- Personal effectiveness
- Selection and employment techniques
- One to one coaching and small group methods of instruction (Category 1 standards)
- Train the trainer (Category 2 standards)
- Commercial and industrial negotiation skills
- Time management
- Stress management
- Meeting leadership
- Effective presentation skills
- Performance management: improving performance through goal setting, induction, coaching, performance review, counselling and discipline
- Report writing
- Problem solving and decision making
- Ability and personality test administration skills
- Management of change
- Managing aggressive and difficult customers
