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Change Management

Change Mgt picOrganisational Culture Diagnosis

BIA’s experience in this field equips us to diagnose, plan and implement organisational change processes which produce sustained results.  We have achieved significant results in South Africa and Asia.

Customer and Employee Attitudes Research

BIA has a proven record in conducting surveys of customer and employee attitudes.  Each survey is matched to the customer’s situation and our University-based analysis ensures highly credible results.

Culture Enrichment or Change

BIA has successfully designed and implemented a number of culture change programs.  This highly complex process requires a multi-faceted strategy to be implemented over a sustained period.

Organisational Change

BIA has a reputation for designing and implementing change programs that achieve projected results.  The key to our approach is to understand the prevailing culture and forces and to work with these to implement the desired change.