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BIA Privacy Promise

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While information is the cornerstone of our ability to provide superior service, our most important asset is the trust people place in us. Keeping personal information secure, and using it only as people would want us to, is a top priority for BIA. Here, then, is our promise to our individual customers:
  1. The company collects, maintains, utilises and discloses personal information covered by the privacy legislation. The information collected by the company includes:
  • Personal information on employees and prospective employees.
  • Sensitive information on employees and prospective employees.
  • Job specification information
  1. We will prevent the private information from loss, misuse and unauthorised access, by storing the information primarily on a secure database that is only accessible to employees with authorised access to information.
  2. We will ensure that private information stored as a “hard copy” is kept secure and is only accessible to authorised employees with a genuine work-related need for accessing the information. Sensitive information will be given a higher level of security and its access will be strictly limited within BIA.
  3. We will safeguard, according to strict standards of security and confidentiality, any information our clients share with us.
  4. We will not disclose your information for purposes unrelated to the position for which you have applied without your prior written permission.
  5. We will not reveal personal information to any external organisation unless we have previously informed the person in disclosures or agreements, have been authorised by the person, or are required by law or our regulators.
  6. We will always maintain control over the confidentiality of personal information.
  7. We will destroy information after the assignment has concluded or after a 2 year period.
  8. Whenever we hire other organisations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
  9. We will not use or share – internally or externally – personally identifiable information for any purpose other than for the specific selection process, or as disclosed to the person when the information is collected, or to which the person consents.
  10. We will attempt to keep personal files complete, up-to-date, and accurate. We will tell people how and where to conveniently access their information (except when we are prohibited by law) and how to notify us about errors which we will promptly correct.